Privacy Policy

Last Updated: March 16, 2020

PROCEPT BioRobotics corporation and its affiliates (“PROCEPT BioRobotics,” “we,” “us” and “our”) respects your privacy, including the protection of your Personal Data (as defined below), and is committed to earning your trust and confidence. This Privacy Policy is intended to help you understand what information we may collect, how we process and protect this data and to whom we may make it available.

By “Personal Data” we mean any information by which a natural person can be identified, such as a person’s name, address, or email address.

Please read this Privacy Policy carefully before using our websites or submitting information to us. Your use of our websites is subject not only to this Privacy Policy, but also to our other disclaimers or other notices on the website. By using the website and/or by providing us with information, you understand and acknowledge our privacy practices described in this Privacy Policy.

We will review this Privacy Policy on a periodic basis, and we may modify it as appropriate. Please be sure to check this page periodically. The “Last Updated” at the top of this Privacy Policy lists when this Privacy Policy was last revised. Any updates or changes to this Privacy Policy will become effective when we make the revised Privacy Policy available on or through the websites. If we make material changes to this Privacy Policy, we will notify you here, or by means of a notice on our homepage.

We may collect Personal Data from you in a variety of ways.

We collect the Personal Data you voluntarily provide to us. For example, if you choose to provide us with information about yourself, such as your name, address, telephone number, or email address, we will collect that information so that we can provide you the information and services you request. If you provide information by clicking through the “Share Your Story” or “Request Info” sections of the website, we will collect that information you provide.

As is true of most websites, we may also automatically collect information as you use our website and store it in our log files. For example, we may collect internet browser used and operating system; internet service provider; domain name of the website from which you came; number of visits; average dwell time; pages viewed; date/time stamp; and clickstream data.

Like many online websites, we also use “Cookies.” A Cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website. For more information on Cookies, please see our PROCEPT BioRobotics Cookie Policy.

To protect your privacy, we ask that you not provide us with any protected health information (as defined in 45 CFR §160.103 or applicable international regulations) on or through our website, unless you consent to openly sharing such information as in the “Share Your Story” section of our website.

Personal Data

In general, we use the Personal Data we collect for the purpose of providing you the website, as well as the information and services you request. For example, we may use such information for the purpose of contacting you via phone or e-mail to confirm appointments or registration, or to respond to your requests. To maintain customer relationships, it may still be necessary that we store and process your Personal Data and share it with our affiliates in order to better respond to your business requirements or to improve our products or services; or that we (or a third party on our behalf) use Personal Data to inform you about our offerings that are useful for your business or to conduct online surveys to better understand our customers’ needs and expectations. Additionally, we may collect Personal Data in the “Share Your Story” section of our website for the purposes set forth therein, including to prepare marketing materials and publicly disclose such information.

Of course, we respect it if you do not want to give us your Personal Data. We will only collect, process and use your Personal Data for the purposes communicated to you, unless it is collected, processed or used:

  • for another purpose that is directly related to the original purpose for which the Personal Data was collected,
  • when necessary for the preparation, negotiation and fulfillment of a contract with you,
  • when required due to legal obligation or official or judicial order,
  • when necessary to justify or protect legal claims or to defend against lawsuits,
  • to prevent abuse or other illegal activities, e.g. intentional attacks on our systems to ensure data security.

We may also create anonymous data records from Personal Data, by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our website and improve website navigation. Personal Data is used only for our legitimate business interests, to comply with applicable laws, and/or to protect the operation of our website and other properties.

Emails and Communication

We may periodically send you free newsletters and e-mails that directly promote the use of our website. When you receive these communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you notice or confirmation of a transaction, service-related communications, or notices of any updates to our Terms of Use or Privacy Policy.

Automatically Collected Non-Personal Data

When you access our websites, information that is not assigned to a specific person (e.g., internet browser used and operating system; internet service provider; domain name of the website from which you came; number of visits; average dwell time; pages viewed; date/time stamp; and clickstream data). We may use this information and pass it on PROCEPT BioRobotics’ affiliates to determine the attractiveness of our websites, to improve their performance and content, to analyze trends, and to better tailor our website to your needs.

PROCEPT BioRobotics may disclose your Personal Data to third parties as provided below and as described elsewhere in this Privacy Policy. We will not sell your Personal Data to third parties.

  • Personal Data may be shared with third party service providers who act for or on behalf of PROCEPT BioRobotics, or in connection with the business of PROCEPT BioRobotics, for further processing in accordance with the purposes for which the data were originally collected.
  • We may share some or all of your Personal Data with our affiliates.
  • We may share some or all of your Personal Data in connection with, or during, negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy. You will be notified via a prominent notice on our websites of any change in ownership or uses of your personally identifiable information.
  • Regardless of any choices you make regarding your Personal Data, PROCEPT BioRobotics may disclose Personal Data if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on PROCEPT BioRobotics; (c) to protect or defend the rights or property of PROCEPT BioRobotics or users of the website; and/or (d) to investigate or assist in preventing any violation or potential violation of the law or this Privacy Policy.
  • PROCEPT BioRobotics may also disclose your Personal Information to other third parties with your prior consent.

You may contact us to request access to, correct or delete any Personal Data that you have provided to us, or exercise other rights you may have under applicable data protection or privacy laws, which may include a right to data portability. You may send your request for any of the above or any inquiry through To the extent required under applicable laws, PROCEPT BioRobotics will take reasonable steps to accommodate a request if you wish to withdraw consent you have previously provided to us, or if you object to processing your personal information under certain circumstances. We will accommodate a request to change information unless we believe the change would violate any law or legal requirements or impact adversely business operation.

Under applicable data protection or privacy laws, you also have the right to lodge a complaint with a supervisory authority in your jurisdiction.

If you delete your information, user contributions or comments from the websites, copies of such information may remain viewable in cached and archived pages or might have been copied or stored by other website users.

We have implemented reasonable measures to help protect information you submit to us from loss, or unauthorized access, use, alteration or disclosure. While PROCEPT BioRobotics continues to strive to protect your personal information, no organization can 100% guarantee the absolute security of information, especially information that is transmitted over the internet. While we take steps to protect your Personal Data and keep it secure, you also play an important role in protecting your information. You are responsible to maintain the security of your transactions by not sharing your passwords or account information and incorporating good data security practices. We cannot guarantee that data provided to us will not be subject to loss, alteration, misuse, unauthorized access, disclosure, or destruction. It is important to be aware that all Internet transmissions are subject to security breaches and errors. You should take precautions in choosing the information you send to PROCEPT BioRobotics via email and safeguard any passwords or special types of identification you use to access this website.

PROCEPT BioRobotics does business in many countries with different requirements. Please be aware that any information you provide to us or that we obtain because of your use of the websites may be processed and transferred to countries other than the country in which you reside, including to the United States, which may have different data protection or privacy laws than the country in which you reside or work. The information may also be maintained or accessed in servers or files located in the United States under United States privacy laws. Please do not submit any information if you do not wish to have that information processed or stored in the United States or any other country that is not the one in which you reside or work. By using the website and/or by providing us with your information, you acknowledge and agree that you understand your information will be subject to the collection, transfer, processing, and storage of information to and in the United States and/or another country that is not your country of residence.

If you are under the age of 18 years, please do not use or access our websites. It is not our intention to collect or use Personal Data from anyone under the age of 18 years, and we will not knowingly do so. In the event that we are made aware that we have collected any Personal Data from minors and are asked to delete such information from our databases, we will promptly do so. In such event, please make a verifiable request if you are under 18 years of age. If you are less than 13 years of age, such verifiable request must be made by your parent or guardian. If you have a child under the age of 13 who you believe may have provided information to us, please e-mail us at and we shall expeditiously delete it.

As a service to you, PROCEPT BioRobotics may provide links to third party websites through our own websites. These external websites contain information posted by organizations independent of us and are not under the control of PROCEPT BioRobotics. The presence of these links to external websites should not be construed as an endorsement by PROCEPT BioRobotics of the content, products, services or viewpoints expressed in the external websites and any linked material. PROCEPT BioRobotics is not responsible for the content of any linked website, any link contained in a linked website, or any changes or updates to the linked websites.

PROCEPT BioRobotics does not review, control or monitor the privacy practices of these linked websites, and does not assume any responsibility or liability for the actions, products, services and content of linked websites. Visitors should consult the other websites’ privacy notices as we have no control over information that is submitted to, or collected by, these third parties from their websites. These external websites may use cookies, collect data and use the data in ways that PROCEPT BioRobotics would not.

We do not currently respond to “Do Not Track” signals from web browsers.

If you have any questions, concerns or complaints about our Privacy Policy or data handling practices, you can contact us via:

Phone at: +1-650-232-7200

Mail at:
PROCEPT BioRobotics
Attention: Data Privacy
900 Island Drive, Ste 210
Redwood City, CA 94065 USA

Email at:

All surgical treatments have inherent and associated side effects. Individual’s outcomes may depend on a number of factors, including but not limited to patient characteristics, disease characteristics and/or surgeon experience. The most common side effects are mild and transient and may include mild pain or difficulty when urinating, discomfort in the pelvis, blood in the urine, inability to empty the bladder or a frequent and/or urgent need to urinate, and bladder or urinary tract infection. Other risks include ejaculatory dysfunction and a low risk of injury to the urethra or rectum where the devices gain access to the body for treatment. Further, there may be other risks as in other urological surgery, such as anesthesia risk or the risk of infection, including the potential transmission of blood borne pathogens. For more information about potential side effects and risks associated with Aquablation therapy for Benign Prostatic Hyperplasia (BPH) treatment, speak with your urologist or surgeon. Prior to using our products, please review the Instructions for Use, Operator’s Manual or User Manual, as applicable, and any accompanying documentation for a complete listing of indications, contraindications, warnings, precautions and potential adverse events. No claim is made that the AquaBeam Robotic System will cure any medical condition, or entirely eliminate the diseased entity. Repeated treatment or alternative therapies may sometimes be required.

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