Last Updated: March 16, 2020
By “Personal Data” we mean any information by which a natural person can be identified, such as a person’s name, address, or email address.
We may collect Personal Data from you in a variety of ways.
We collect the Personal Data you voluntarily provide to us. For example, if you choose to provide us with information about yourself, such as your name, address, telephone number, or email address, we will collect that information so that we can provide you the information and services you request. If you provide information by clicking through the “Share Your Story” or “Request Info” sections of the website, we will collect that information you provide.
As is true of most websites, we may also automatically collect information as you use our website and store it in our log files. For example, we may collect internet browser used and operating system; internet service provider; domain name of the website from which you came; number of visits; average dwell time; pages viewed; date/time stamp; and clickstream data.
To protect your privacy, we ask that you not provide us with any protected health information (as defined in 45 CFR §160.103 or applicable international regulations) on or through our website, unless you consent to openly sharing such information as in the “Share Your Story” section of our website.
In general, we use the Personal Data we collect for the purpose of providing you the website, as well as the information and services you request. For example, we may use such information for the purpose of contacting you via phone or e-mail to confirm appointments or registration, or to respond to your requests. To maintain customer relationships, it may still be necessary that we store and process your Personal Data and share it with our affiliates in order to better respond to your business requirements or to improve our products or services; or that we (or a third party on our behalf) use Personal Data to inform you about our offerings that are useful for your business or to conduct online surveys to better understand our customers’ needs and expectations. Additionally, we may collect Personal Data in the “Share Your Story” section of our website for the purposes set forth therein, including to prepare marketing materials and publicly disclose such information.
Of course, we respect it if you do not want to give us your Personal Data. We will only collect, process and use your Personal Data for the purposes communicated to you, unless it is collected, processed or used:
- for another purpose that is directly related to the original purpose for which the Personal Data was collected,
- when necessary for the preparation, negotiation and fulfillment of a contract with you,
- when required due to legal obligation or official or judicial order,
- when necessary to justify or protect legal claims or to defend against lawsuits,
- to prevent abuse or other illegal activities, e.g. intentional attacks on our systems to ensure data security.
We may also create anonymous data records from Personal Data, by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of our website and improve website navigation. Personal Data is used only for our legitimate business interests, to comply with applicable laws, and/or to protect the operation of our website and other properties.
Emails and Communication
Automatically Collected Non-Personal Data
When you access our websites, information that is not assigned to a specific person (e.g., internet browser used and operating system; internet service provider; domain name of the website from which you came; number of visits; average dwell time; pages viewed; date/time stamp; and clickstream data). We may use this information and pass it on PROCEPT BioRobotics’ affiliates to determine the attractiveness of our websites, to improve their performance and content, to analyze trends, and to better tailor our website to your needs.
- Personal Data may be shared with third party service providers who act for or on behalf of PROCEPT BioRobotics, or in connection with the business of PROCEPT BioRobotics, for further processing in accordance with the purposes for which the data were originally collected.
- We may share some or all of your Personal Data with our affiliates.
- PROCEPT BioRobotics may also disclose your Personal Information to other third parties with your prior consent.
You may contact us to request access to, correct or delete any Personal Data that you have provided to us, or exercise other rights you may have under applicable data protection or privacy laws, which may include a right to data portability. You may send your request for any of the above or any inquiry through DataPrivacy@PROCEPT-BioRobotics.com. To the extent required under applicable laws, PROCEPT BioRobotics will take reasonable steps to accommodate a request if you wish to withdraw consent you have previously provided to us, or if you object to processing your personal information under certain circumstances. We will accommodate a request to change information unless we believe the change would violate any law or legal requirements or impact adversely business operation.
Under applicable data protection or privacy laws, you also have the right to lodge a complaint with a supervisory authority in your jurisdiction.
If you delete your information, user contributions or comments from the websites, copies of such information may remain viewable in cached and archived pages or might have been copied or stored by other website users.
We have implemented reasonable measures to help protect information you submit to us from loss, or unauthorized access, use, alteration or disclosure. While PROCEPT BioRobotics continues to strive to protect your personal information, no organization can 100% guarantee the absolute security of information, especially information that is transmitted over the internet. While we take steps to protect your Personal Data and keep it secure, you also play an important role in protecting your information. You are responsible to maintain the security of your transactions by not sharing your passwords or account information and incorporating good data security practices. We cannot guarantee that data provided to us will not be subject to loss, alteration, misuse, unauthorized access, disclosure, or destruction. It is important to be aware that all Internet transmissions are subject to security breaches and errors. You should take precautions in choosing the information you send to PROCEPT BioRobotics via email and safeguard any passwords or special types of identification you use to access this website.
PROCEPT BioRobotics does business in many countries with different requirements. Please be aware that any information you provide to us or that we obtain because of your use of the websites may be processed and transferred to countries other than the country in which you reside, including to the United States, which may have different data protection or privacy laws than the country in which you reside or work. The information may also be maintained or accessed in servers or files located in the United States under United States privacy laws. Please do not submit any information if you do not wish to have that information processed or stored in the United States or any other country that is not the one in which you reside or work. By using the website and/or by providing us with your information, you acknowledge and agree that you understand your information will be subject to the collection, transfer, processing, and storage of information to and in the United States and/or another country that is not your country of residence.
If you are under the age of 18 years, please do not use or access our websites. It is not our intention to collect or use Personal Data from anyone under the age of 18 years, and we will not knowingly do so. In the event that we are made aware that we have collected any Personal Data from minors and are asked to delete such information from our databases, we will promptly do so. In such event, please make a verifiable request if you are under 18 years of age. If you are less than 13 years of age, such verifiable request must be made by your parent or guardian. If you have a child under the age of 13 who you believe may have provided information to us, please e-mail us at DataPrivacy@PROCEPT-BioRobotics.com and we shall expeditiously delete it.
As a service to you, PROCEPT BioRobotics may provide links to third party websites through our own websites. These external websites contain information posted by organizations independent of us and are not under the control of PROCEPT BioRobotics. The presence of these links to external websites should not be construed as an endorsement by PROCEPT BioRobotics of the content, products, services or viewpoints expressed in the external websites and any linked material. PROCEPT BioRobotics is not responsible for the content of any linked website, any link contained in a linked website, or any changes or updates to the linked websites.
We do not currently respond to “Do Not Track” signals from web browsers.
Phone at: +1-650-232-7200
Attention: Data Privacy
900 Island Drive, Ste 210
Redwood City, CA 94065 USA
Email at: dataprivacy@PROCEPT-BioRobotics.com
All surgical treatments have inherent and associated side effects. The most common side effects are mild and transient and may include mild pain or difficulty when urinating, discomfort in the pelvis, blood in the urine, inability to empty the bladder or a frequent and/or urgent need to urinate, and bladder or urinary tract infection. Other risks include ejaculatory dysfunction and a low risk of injury to the urethra or rectum where the devices gain access to the body for treatment. For more information about potential side effects and risks associated with Aquablation therapy for Benign Prostatic Hyperplasia (BPH) treatment, speak with your urologist or surgeon. No claim is made that the AquaBeam Robotic System will cure any medical condition, or entirely eliminate the diseased entity. Repeated treatment or alternative therapies may sometimes be required